MX Lookup API + Jira Integration

Why connect them

The MX Lookup API in Jira.

Jira is the leading project tracking tool for development teams. Integrating APIs with Jira enables automated issue enrichment, intelligent ticket routing, and real-time data updates. Build smarter development workflows.

What you can build

Workflows worth wiring.

Enrich bug reports with system information from external monitoring APIs

Automatically categorize issues based on external classification APIs

Update issue fields with customer data from CRM APIs

Create sub-tasks automatically based on external requirement analysis

Templates

Ready-made ideas.

New issue created Look up MX records → update custom field

Check reporter email domains on tickets

When a Jira ticket is created, look up MX records for the reporter's email domain. Write the primary mx exchange hostname into a custom field.

New issue created Look up MX records → escalate if empty

Flag tickets from domains without MX records

Raise priority on Jira tickets where the reporter's email domain returns an empty mx array from the MX lookup.

Setup

Connect it in a few steps.

Set up with Zapier

1
Set the trigger. Create a Zap with Jira as the trigger app and "New issue" as the event. Connect your account.
2
Add the API action. Add APIVerve as the action, select the MX Lookup API, and map your trigger data to the request.
3
Send it back. Add a second Jira action for "Create issue" and map the returned fields (like domain) into it.
4
Test & turn on. Test the Zap with real data to confirm the mapping, then turn it on.

Set up with Make

1
Add the trigger. Create a scenario and add a Jira module set to "New issue". Authenticate your account.
2
Call the API. Add an HTTP module pointing at api.apiverve.com/v1/mxlookup with your x-api-key header. Pass the trigger's data as the input.
3
Parse & map. Add a JSON module to read the response, then a Jira module for "Create issue". Map fields like data.domain into place.
4
Activate. Run once to confirm the mapping, then switch the scenario on and set its schedule.

Set up with n8n

1
Add the trigger node. Start a workflow with a Jira trigger node for "New issue" and connect your credentials.
2
Add an HTTP Request node. Point it at api.apiverve.com/v1/mxlookup using Header Auth (x-api-key). Feed in the trigger data.
3
Map with expressions. Add a Jira node for "Create issue" and reference the response with expressions such as {{ $json.data.domain }}.
4
Execute & activate. Execute manually to verify, then activate the workflow for production.

The payload

What Jira receives.

domain"yahoo.com"

mxarray of 3

MX Lookup API + Jira